Help centre
Everything about replaying market history, scoring your sessions and running your account — in one place.
Browse by topic
49
articles
GS
Getting Started
Set up your account, pick your first date in history and finish a session.
6
ARTICLES
→
AM
Account Management
Profile, password, timezone, sign-in problems and closing your account.
3
ARTICLES
→
PG
Product Guide & Features
Replay engine, multi-chart sessions, order types, journal, analytics and reports.
20
ARTICLES
→
BP
Billing and Payments
Plans, the free trial, invoices, cancelling and what happens to your data.
4
ARTICLES
→
TS
Technical Support
Charts not loading, saves that went missing, numbers that look wrong, and phones.
4
ARTICLES
→
PF
Prop Firm Challenges
Practise a funded-account challenge under real rules before you pay an entry fee.
4
ARTICLES
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Most read
01
Your first backtest
Getting Started
·
3
min read
→
02
Choosing your rules
Prop Firm Challenges
·
1
min read
→
03
The chart won't load
Technical Support
·
1
min read
→
04
Bar by bar or tick by tick
Product Guide & Features
·
1
min read
→
05
How do I cancel?
Billing and Payments
·
1
min read
→
06
Reports
Product Guide & Features
·
1
min read
→
07
The journal
Product Guide & Features
·
2
min read
→
08
Timeframes
Product Guide & Features
·
1
min read
→
Email support
Account, billing or a bug — we aim to reply within one business day.
support@tradifyfx.com
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Changelog & versions
Every release, dated and numbered. The version you are running is shown at the bottom of the app sidebar.
v1.10.3 — Chart reliability
